Shipping and returns
Shipping is always free over a minimum threshold. We offer various shipping options to best meet your needs. Any shipping costs will vary by shipping type and destination and will be automatically calculated at checkout. For more information on shipping costs and times, please check our dedicated area
Customized items and limited-edition sneakers are shipped within 3 weeks of order confirmation.
Returns are always free of charge within 15 days of receipt by completing the Return Authorization request that you can find online in the relevant area or by contacting our Customer Care team. Please remember that this information does not apply in the case of customized items, limited-edition sneakers and Food&Beverage products. Furthermore, for reasons of hygiene and safety, Beauty products cannot be refunded once opened.